Refund policy

🔄 Returns & Refunds Policy – MordenJacket

At MordenJacket, customer satisfaction is our priority. If you're not happy with your purchase, we’re here to help.

✅ Return Eligibility

• Items can be returned within 7 days of delivery.

• The product must be:

• Unused and unworn

• In its original packaging

• With all tags attached

🚫 Non-Returnable Items

• Customized or made-to-order jackets

• Items damaged by customer misuse

• Sale or discounted items (unless defective)

💸 Refund Process

• Once your return is received and inspected, we will notify you via email or WhatsApp.

• If approved, your refund will be processed within 7 business days via your original payment method.

🔁 Exchange Option

• If you'd like to exchange for a different size or product, let us know when requesting the return.

• Exchange shipping charges may apply.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect.

• We recommend using a trackable courier service.

📞 Contact Us

If you want to request a return or refund, contact us at:

📧 mordenjacket@gmail.com

📞 0322 9184327